How does VoiceMap work?
VoiceMap uses your phone’s GPS to play narration automatically. Once you have the VoiceMap app and have downloaded an audio tour, navigate to the starting location, press start, and start exploring! The narrator (almost always Aimee, founder of Vermont Wayfinders) will tell you where to go, and each part of your journey’s story will start playing once you drive along and trigger the next GPS location. You can drive at your own pace, and stop for pictures along the way. Just listen for directions, and if you can’t remember where to go, simply take a look at the map on your screen.

How do I install the app?
You can download the app for Android devices in the Google Play Store, and iPhone in the App Store. Just search for “VoiceMap” and look out for the red headphones icon. Once it’s installed, sign up.

Why do I have to sign up?
Once you download a VoiceMap tour, it’s yours forever. You need to have an account so that you can access your tours. 

Do I have to be near a WiFi network?
You can use WiFi or data to download the app and the tour. Wait for all the files to download, and then you can disconnect and turn off your mobile data. All the audio files and maps will work offline. But be sure you don’t put your phone on airplane mode. That turns your GPS off, so nothing will play.

How much does the app cost?
The app is free to download. Vermont Wayfinders tours are individually priced, starting at $14.99.

How do I play the audio tracks?
Don’t worry about it! VoiceMap will take care of all that. You don’t need to manually play, pause or skip to the next track. The app does all of that for you.

How do I start?
Once the tour has finished downloading, navigate to the start location and press start and the tour will begin right away. If nothing is playing, check that you are close enough to the start point. Voicemap tells you how many feet to the start point you are and starts automatically once you arrive.

What's my password?
It’s the password you entered when you signed up to the Voicemap App. If you can’t remember, you can reset it at the website (voicemap.me) or in the app.

Can I listen to a route I’ve downloaded more than once? Do routes expire?
Once you purchase a tour, it’s yours to keep. You can delete it from your phone, and then re-download it at any time in the future.

Nothing is playing! What do I do?
Check the following:

1. Is your GPS turned on? VoiceMap needs GPS to be enabled to play audio.

2. Is your phone on airplane mode? If yes, turn it off. Airplane mode disables your GPS.

3. Have you allowed VoiceMap to access your location? If not, go to your location settings and allow the app to use your location.

4. Did you allow all the tracks to download completely?

5. Is your volume turned up?

6. Is your phone playing through your car stereo, and is that working properly?

Can I stop and restart a tour?
You can stop whenever you like and resume when you’re ready.